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Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Enhancing the overall shopping experience for customers by creating visually appealing and aesthetically pleasing displays for a store or a large department within the store. Working closely with the senior visual merchandisers team you will assist in implementing and maintaining the store's visual standards to drive sales and brand image for a small store or a department within a store. Key Responsibility: Brand Image Collaborate with maintenance and cleaning staff to uphold the visual standards of a small store or a department within a store. Provide guidance and training to store staff on maintaining visual standards and ensuring a cohesive brand image. Propose changes to improve the overall shopping experience and maximize sales potential. Make recommendations for improvements based on customer feedback and sales data. Communicate any deviations or challenges to the Visual Merchandiser for resolution. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities. Implements the brand specific visual merchandising standards. Coordinating store display in line with brand guidelines and strategy. Developing floor plans and maximize visual impact. Arranges merchandise, signage, fixtures and in-store layout guide. Taking Photograph in every change done in the merchandise display. Make use of creative lighting for windows. Maximizing placement of new lines, re-merchandising the store when new trends build. Creates layout of the store according to its categories. Ensures proper merchandising of the items. Collect review and feedback of the merchandise. Other Responsibilities Working with senior Visual Merchandising team and sales team to achieve commercial goals. Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard is properly implemented and followed. Conduct research of the current market trends and lifestyle. Desired Experience: The ideal candidate should have 1-2 years of previous experience in a retail environment, preferably in a visual merchandising or sales role, is essential. This background helps in understanding store operations, customer behavior, and how visual displays can influence purchasing decisions. Additionally, around 6 months - 1 year direct experience assisting in visual merchandising tasks, such as setting up displays, following planograms, and maintaining store aesthetics, is highly valuable

Position Objective: Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market. Key Responsibility: Financial: To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2% of the cost of sale. Process: To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals. Customer: To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees. Learning: To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same. Conduct training sessions for new hires and ongoing product knowledge sessions for the team. Desired Experience: The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. JOB PURPOSE To be the "ambassador" who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the individual and team sales, providing an extraordinary and memorable luxury customer experience placing the Client above all, discovering their needs and expectations, fostering meaningful relationships and developing their Brand loyalty. RESPONSIBILITIES Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the "client journey ceremony". Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities. Embrace and promote the Omni Channel mindset. Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.Welcome and serve the customer providing an excellent in-store experience at all times. Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. Ensure to be up-to-date knowing fashion trends and competitors. Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Passion for selling and stores Curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Ambition, resilience, self motivation, result driven and problem solving Passion and knowledge of the managed product category APPLY NOW » APPLY NOW Start apply with LinkedInApply Now Start

Gulf Marketing Group is one of the Middle East's leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology. About the Role The candidate is responsible for managing the Visual Merchandising of the store to deliver effective and commercial visual standards, including store layouts and window displays, thereby contributing to the achievement of the brand sales targets. Responsible for Visual Standards Implementation and Execution of mannequin styling according to VP directives and current trends to show innovation, detailing and style Execution of new seasonal VP directives and guidelines - ability to effectively interpret guidelines to store requirements and implement seasonal updates effectively, efficiently and in line with vision Wall and table Visual displays to show innovation and creativity in line with visual concepts Product knowledge on key investments, best sellers and seasonal key looks POP and Mannequin management, including base identification understanding, storage, returns, requests and care pre-and post-campaigns Implement all Visual processes and procedures to deliver best practice across all stores in the area of responsibility Support with BOH management to help service sales floor - POP management/ wardrobe imagery/ benefit sign management Making VM decisions on business acumen/ performance of best sellers/ departments Contribute to photo reports and work with AVM's to create presentation reports and keep visual records all VM updates and campaigns Support Marketing initiatives Review delivery of visual activities against schedules Management and implementation of seasonal marketing updates including wardrobe images and benefit signs Provide line manager and local suppliers (where relevant) with feedback on the quality/content of the visual material Manage marketing cart, VM costs and props Execute campaigns/events etc. with and work alongside agencies to ensure best practice and correct implementation of campaigns using experience and knowledge Self- Management: Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Takes ownership of his/her own learning agenda by identifying development needs in consultation with the Requirements: A minimum of 1-3 years of experience in Visual Merchandising in relevant field

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Stock Coordinator is responsible for receiving, inspecting, storing merchandise and maintaining accurate stock levels, organizing merchandise, and ensuring the seamless flow of products from the stockroom to the sales floor. Stock Coordinator works closely with store management, sales associates, and other team members to uphold a high standard of organization. Key Responsibility: Process: Receive merchandize and count it physically and electronically in order to ensure accuracy of information Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products. Ensure proper storage and handling of merchandise to prevent damage. Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product. Tag the newly arrived stock and / or return the products as per the instruction of senior Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times Ensure awareness and vigilance at all times of security in the store without any negligence Ensure the highest standards of housekeeping standards Flexible to work for extended hours during the Sale / Festival period Must be physically fit and ability of heavy lifting of around 10kgs of weight. Record the inventory inward / outward and maintain the report of the same Check for missing price tags and report the same Assist during Stock Take processes Desired Experience: The ideal Stock Coordinator in a retail company should have strong organizational Skills with familiarity with warehouse management system to keep track and manage stock. Previous experience in a similar stock, warehouse, or logistics role is preferred.

Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests. Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities. Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards. Handle cash register and transactions with the customers in an effective and accurate manner as required. Up-sell and cross-sell products and services in order to reach hourly and daily sales targets. Inform Department Manager of unavailable and nonperforming products. Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.High School Degree Fluency in English Pro ciency in MS o ce

Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken for future reference Ensure that the brands' and companies' policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all times Greet every customer as he/she enters the shop, release them from their purchase bags in order to allow a smooth shopping experience Call customers after the delivery service in order to get feedback and monitor customer satisfaction As requested, perform the duties of the Cashier including the opening and closing of the shop Handle customers/staff announcement, and ensure appropriate music is being played at the right volume Monitor fitting rooms on an on-going basis in order to ensure their cleanliness and tidiness at all times Bachelor's Degree is a plus 2 years of experience in retail industry; experience in Customer Service is a major plus Active participation in at least one sporting activity and strong knowledge of sporting events and products Fluency in English Proficiency in MS Office Attention to details: level 2 Communication Skills: level 2 Cultural Awareness: level 2 Customer Focus: level 2 Decision Making: level 1 Initiative: level 2 Teamwork: level 2

- Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved - Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns - Recommend price modifications based on benchmarking in order to maintain competiteveness - Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the team - Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times - Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards - Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media tools - Communicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost sales - Handle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards - Perform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and others Bachelor's Degree 2 years of experience in a managerial role Active participation in at least one sporting activity and expert knowledge of sporting events and products Previous experience in sports goods Pro ciency in MS Office Fluency in English Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible

Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities Handle cash register and transactions with the customers in an effective and accurate manner as required Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations High School Degree Fluency in English Proficiency in MS office Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible Specific for Sports Goods retail: Active participation in at least one sporting activity Planning and Organizing: level 1 Self - Development: level 2 Communication Skills: level 2 Cultural Awareness: level 1 Customer Focus: level 1 Initiative: level 2 Teamwork: level 2

Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner Communicate effeciently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty Collect bill payments from customers and hand them over to the cashier

POSITION OBJECTIVE - The position is responsible for generating sales and deliver customer service at its best. - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Key Responsibilities Hospitality and Guest Service - Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. - Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. - Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. - Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. - Uses proper procedures to ensure the accuracy of every order for every guest. - Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. - Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs. - Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. - Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations - Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. - Prepares all products as required, following the order monitor to ensure the accuracy of every order. - Communicates showcase and product needs to ensure proper product availability for guests. - Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures - Participates in and attends all store meetings and other related functions. - Follows all restaurant policies, procedures and standards. - Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. - Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering - Receives payment by cash, credit cards, vouchers or automatic debits. - Issue receipts, refunds, or change to the customers correctly. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Maintain clean and orderly checkout areas. Health & Safety - Works in compliance with occupational health and safety legislation. - Knows, understands and follows safe work practices and procedures. - Uses or wears personal protective equipment or clothing as required. - Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

POSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. Key Responsibilities People Management - Leads by example and demonstrates the importance of treating every team member and guest with respect - Reacts immediately to issues requiring attention during the shift - Provides ongoing, specific direction to team members - Encourages an exciting and fun work environment while motivating team members to meet goals - Trains, orientates and monitors new team members - Reports to Store Manager on team member performance (positive or negative) - Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management - Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members - Responds to guest in a friendly manner while maintaining an appropriate sense of urgency - Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management - Complies with and enforces all Tim Hortons operating standards - Ensures that all product and packaging is properly merchandised and stocked - Responsible for shift cash procedures - Maintains operational efficiency through use of the work schedule - Supervises team members to ensure primary and secondary duties are completed - Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) - Keeps current on all new information (i.e., new product launched, promos and discount schemes) - Assists the Store Manager in driving sales and transactions during their shift - Completes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.) - Escalates to immediate superior any issues and or problems Health & Safety - Knows, understands and follows safe work practices and procedures - Uses or wears personal protective equipment or clothing as required - Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone - Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering - Supervises and ensures that technical equipment in the stores are in working condition. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Receives payment by cash, credit cards, vouchers or automatic debits whenever required - Issues receipts, refunds, or change to the customers correctly whenever required - Maintains clean & orderly checkout areas