13 Job offers

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

DEPUTY STORE MANAGER MISSION Efficiently assists the boutique manager to develop and optimize the boutique performance and profitability through: 1. Business Development 2. Team motivation 3. Boutique operations excellence 4. Clienteling Acts as an Ambassador of the Maison inside and outside the boutique: naturally embodies the BVLGARI credo. Takes operations decisions independently without the presence of the store manager. 1. BUSINESS DEVELOPMENT – grow the business - Drives own sales target - Proactive sales inside and outside the boutique - Have knowledge / curiosity of the market and the competition - Supports in identifying stock opportunities, trends and elaborate action plan - Supports as per the store manager request in creating reports, analysis and interpret retail data such as revenues, expenses and competitions 2. TEAM - motivate and reinforce engagement - Under the supervision of the store manager : - Coaches and trains on the floor (customer service, product, after sales service, grooming, visual merchandising) - Overcomes team complaints, objections and requests (Discounts, products) in a confident and positive way - Follow-ups and monitors teams KPIs (CRM, sales, daily KPIs) - Plans ahead daily huddles - Identifies team training needs - Is responsible for the induction plan with the support of training and HR departments and accompany (on the floor as a buddy) the new joiners or assign a buddy if needed 3. OPERATIONS - ensure store embodies the brand guidelines and runs smoothly - Prepares the rota and manages the annual leaves in order to ensure optimum store coverage in collaboration with the Store Manager - Leads and organizes the inventories in liaison with support function teams (logistics, finance) - Ensures the perfect retail standards, coordinates with retail operations and suppliers in regards to store maintenance - Supervises AFSS performance, spot opportunities and propose alternative solutions both business oriented and client-centric - Coordinates daily customer service operations (i.e. : sales processes, orders and payments) - Follow-up with the sales administrator for the respect of deadlines and payments - Ensures the coordination with Mall in regards to Mall police permits - Supports in identifying stock opportunities, trends and elaborate action plan - Make sure all employees adhere to company’s policies and guidelines (store essentials, LVMH Code of Conduct) 4. CLIENTELING – deliver memorable and unique experiences to our guests - Acts as a role model in delivering excellence (selling ceremony, communication with clients, upselling, crosselling…) - Comes-up with original solutions to elevate the clients’ experience aiming to establish a direct and strong business relationship - Shares and gathers ideas on clienteling activities

POSITION OBJECTIVE - The position is responsible for generating sales and deliver customer service at its best. - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Key Responsibilities Hospitality and Guest Service - Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. - Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. - Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. - Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. - Uses proper procedures to ensure the accuracy of every order for every guest. - Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. - Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs. - Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. - Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations - Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. - Prepares all products as required, following the order monitor to ensure the accuracy of every order. - Communicates showcase and product needs to ensure proper product availability for guests. - Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures - Participates in and attends all store meetings and other related functions. - Follows all restaurant policies, procedures and standards. - Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. - Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering - Receives payment by cash, credit cards, vouchers or automatic debits. - Issue receipts, refunds, or change to the customers correctly. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Maintain clean and orderly checkout areas. Health & Safety - Works in compliance with occupational health and safety legislation. - Knows, understands and follows safe work practices and procedures. - Uses or wears personal protective equipment or clothing as required. - Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Enhancing the overall shopping experience for customers by creating visually appealing and aesthetically pleasing displays for a store or a large department within the store. Working closely with the senior visual merchandisers team you will assist in implementing and maintaining the store's visual standards to drive sales and brand image for a small store or a department within a store. Key Responsibility: Brand Image Collaborate with maintenance and cleaning staff to uphold the visual standards of a small store or a department within a store. Provide guidance and training to store staff on maintaining visual standards and ensuring a cohesive brand image. Propose changes to improve the overall shopping experience and maximize sales potential. Make recommendations for improvements based on customer feedback and sales data. Communicate any deviations or challenges to the Visual Merchandiser for resolution. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities. Implements the brand specific visual merchandising standards. Coordinating store display in line with brand guidelines and strategy. Developing floor plans and maximize visual impact. Arranges merchandise, signage, fixtures and in-store layout guide. Taking Photograph in every change done in the merchandise display. Make use of creative lighting for windows. Maximizing placement of new lines, re-merchandising the store when new trends build. Creates layout of the store according to its categories. Ensures proper merchandising of the items. Collect review and feedback of the merchandise. Other Responsibilities Working with senior Visual Merchandising team and sales team to achieve commercial goals. Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard is properly implemented and followed. Conduct research of the current market trends and lifestyle. Desired Experience: The ideal candidate should have 1-2 years of previous experience in a retail environment, preferably in a visual merchandising or sales role, is essential. This background helps in understanding store operations, customer behavior, and how visual displays can influence purchasing decisions. Additionally, around 6 months - 1 year direct experience assisting in visual merchandising tasks, such as setting up displays, following planograms, and maintaining store aesthetics, is highly valuable

Position Objective: Responsible to create visually appealing displays and arrangements that showcase the store's merchandise in an attractive and compelling manner. Through a keen understanding of design principles, consumer behavior, and brand aesthetics, you will contribute to enhancing the overall shopping experience and driving sales. Will manage multiple stores for a brand (s) and ensure alignment of visual merchandising. Key Responsibility: Brand Image Monitor stock levels and replenish displays as needed to maintain a visually appealing environment. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities Implements the brand specific visual merchandising standards Coordinating store display in line with brand guidelines and strategy Developing floor plans and maximize visual impact Regularly inspect and maintain displays, fixtures, and signage to ensure they are in good condition. Taking Photograph in every change done in the merchandise display Rotate window displays regularly to reflect seasonal changes, promotions, or new arrivals. Work within budget constraints to source and acquire display materials, props, and signage. Train store staff on visual merchandising standards and ensure their understanding and implementation. Maximizing placement of new lines, re-merchandising the store when new trends build Creates layout of the store according to its categories Collect review and feedback of the merchandise Other Responsibilities Working with VM Manager and sales team to achieve commercial goals Involve in Pre-Opening of the stores and timely visit to ensure that brand's standards are properly implemented and followed Conduct research of the current market trends and lifestyle. Desired Experience: The ideal candidate should have 3-5 years of experience in a retail environment, with a strong emphasis on visual merchandising. A solid background in store operations and customer behavior is crucial, as is the ability to create and implement visual strategies that drive sales. Experience in independently designing and setting up displays, executing planograms, and maintaining store aesthetics is essential. A proven track record in leading visual merchandising initiatives and adapting to brand guidelines is highly valuable.

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing As our Senior Associate People Experience & Culture in Doha, you will be a member of the People Experience & Culture team whose mission is to shape and evolve the Group’s culture and enhance the employee experience to create an engaging and healthy work environment where people are enabled to take ownership of their workplace experience that is built on diversity, equity, and inclusion. Your responsibilities will include the below: EXPERIENCE & CULTURE Localize People Experience & Culture strategy to align with the country priorities and focus areas. Drive Voice of People survey, analyze and present results, partner with leaders and people team to create targeted action plans post survey. Facilitate culture labs post engagement surveys to build on insights and co-create solutions. Conduct culture bootcamps to create awareness on team members’ role in bringing the culture to life. Partner with the leadership team in the country to address focus areas and support the evolution of employee experience and culture. Support business units in initiating and following up on any people experience diagnosis exercise (e.g., survey, pulse checks, interviews, focus groups, co-creation workshops…). Deploy employee experience products and solutions. Lead "Great Place to Work" certification. WELLBEING & ENGAGEMENT Localize and activate Wellbeing & Engagement calendar. Support in managing and/or leading wellbeing and engagement projects. Support in establishing accountability and advocacy on employee wellbeing, and engagement among leaders, and employees through different initiatives and projects. Source new partnership with external providers for wellbeing benefits. Corporate Social Responsibility Lead and drive impactful CSR initiatives in Qatar. Coordinate with local NGOs and community partners to design and implement projects that maximize employee engagement. Ensure alignment of all activities with Chalhoub Group’s CSR and sustainability vision. Achieve and exceed the CSR and sustainability targets set for Qatar. Monitor and report on the progress and impact of initiatives to ensure measurable outcomes. Foster a culture of volunteerism and social responsibility among employees through regular awareness and engagement campaigns. What you’ll need to succeed A minimum of 3 years of experience in HR, especially in roles focused on people matters, with strong exposure to Learning & Development and employee engagement initiatives. You possess strong project management skills, with end-to-end ownership of initiatives. You are analytical and tech-savvy, with the ability to interpret dashboards and build action plans. You are familiar with CSR/Impact initiatives and external partnerships. You have excellent communication and public speaking skills. You possess strong influencing, consulting, and stakeholder management skills. You are solution-oriented, adaptable, and accountable. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Objective: The position is responsible for assisting in daily warehouse operations including receiving, storing, scanning, and dispatching goods while ensuring proper handling and inventory accuracy in the distribution center. Key Responsibility: Assist in receiving, unpacking, and organizing inbound shipments according to the standard operating procedures. Support in inventory movement, product scanning, and shelving based on barcodes and category requirements. Perform manual handling tasks such as lifting, loading/unloading, and packing of goods as per brand and dispatch instructions. Maintain cleanliness and safety in the warehouse zone assigned. Coordinate with senior DC staff to ensure timely and accurate fulfillment of outbound orders. Follow proper documentation and labelling practices to support inventory tracking and minimize errors. Report damaged or missing stock to supervisors and follow instructions for corrective action. Desired Experience: 1-2 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred. Proficiency in managing inventory levels and conducting regular stock checks. Basic knowledge of warehouse operations, barcode scanning, and inventory handling.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. JOB PURPOSE To be the "ambassador" who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the individual and team sales, providing an extraordinary and memorable luxury customer experience placing the Client above all, discovering their needs and expectations, fostering meaningful relationships and developing their Brand loyalty. RESPONSIBILITIES Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the "client journey ceremony". Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities. Embrace and promote the Omni Channel mindset. Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.Welcome and serve the customer providing an excellent in-store experience at all times. Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. Ensure to be up-to-date knowing fashion trends and competitors. Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Passion for selling and stores Curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Ambition, resilience, self motivation, result driven and problem solving Passion and knowledge of the managed product category APPLY NOW » APPLY NOW Start apply with LinkedInApply Now Start

Gulf Marketing Group is one of the Middle East's leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology. About the Role The candidate is responsible for managing the Visual Merchandising of the store to deliver effective and commercial visual standards, including store layouts and window displays, thereby contributing to the achievement of the brand sales targets. Responsible for Visual Standards Implementation and Execution of mannequin styling according to VP directives and current trends to show innovation, detailing and style Execution of new seasonal VP directives and guidelines - ability to effectively interpret guidelines to store requirements and implement seasonal updates effectively, efficiently and in line with vision Wall and table Visual displays to show innovation and creativity in line with visual concepts Product knowledge on key investments, best sellers and seasonal key looks POP and Mannequin management, including base identification understanding, storage, returns, requests and care pre-and post-campaigns Implement all Visual processes and procedures to deliver best practice across all stores in the area of responsibility Support with BOH management to help service sales floor - POP management/ wardrobe imagery/ benefit sign management Making VM decisions on business acumen/ performance of best sellers/ departments Contribute to photo reports and work with AVM's to create presentation reports and keep visual records all VM updates and campaigns Support Marketing initiatives Review delivery of visual activities against schedules Management and implementation of seasonal marketing updates including wardrobe images and benefit signs Provide line manager and local suppliers (where relevant) with feedback on the quality/content of the visual material Manage marketing cart, VM costs and props Execute campaigns/events etc. with and work alongside agencies to ensure best practice and correct implementation of campaigns using experience and knowledge Self- Management: Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Takes ownership of his/her own learning agenda by identifying development needs in consultation with the Requirements: A minimum of 1-3 years of experience in Visual Merchandising in relevant field

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Stock Coordinator is responsible for receiving, inspecting, storing merchandise and maintaining accurate stock levels, organizing merchandise, and ensuring the seamless flow of products from the stockroom to the sales floor. Stock Coordinator works closely with store management, sales associates, and other team members to uphold a high standard of organization. Key Responsibility: Process: Receive merchandize and count it physically and electronically in order to ensure accuracy of information Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products. Ensure proper storage and handling of merchandise to prevent damage. Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product. Tag the newly arrived stock and / or return the products as per the instruction of senior Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times Ensure awareness and vigilance at all times of security in the store without any negligence Ensure the highest standards of housekeeping standards Flexible to work for extended hours during the Sale / Festival period Must be physically fit and ability of heavy lifting of around 10kgs of weight. Record the inventory inward / outward and maintain the report of the same Check for missing price tags and report the same Assist during Stock Take processes Desired Experience: The ideal Stock Coordinator in a retail company should have strong organizational Skills with familiarity with warehouse management system to keep track and manage stock. Previous experience in a similar stock, warehouse, or logistics role is preferred.

Overview The Operations Manager for Kuwait & Qatar will be responsible for leading Retail Operations across both markets. This role focuses on identifying and implementing process improvements, ensuring compliance with company policies and local regulations, and fostering operational excellence. The Manager will be a decisive and collaborative leader, aiming to maximize the performance of a motivated and engaged team. This position aligns with the Tiffany Global Service Philosophy by building connections, trust, and exceeding expectations. Key Responsibilities Retail Operations (30%): Oversee store operations, including stock control, audit compliance, and training for operations staff and leaders. Develop consistent standards, identify improvements, and ensure adherence to policies. Lead price changes, re-classes, and conduct monthly audits. Talent/Line Management (15%): Support and manage direct and dotted-line reports through performance management, coaching, and career development. Foster cross-functional collaboration and build talent pipelines. Third-Party Vendor Management (10%): Manage relationships with delivery companies and other third-party vendors, ensuring service standards are met and addressing any issues. Inventory Management and Movements (25%): Responsible for all aspects of product inventory, including physical inventory, price changes, and purchase order management. Oversee merchandise movement (inbound/outbound, international/local), customs, and hallmarking. Analyze merchandise flow and ensure stock accuracy. Store Openings and Local Events (10%): Coordinate new store openings, closures, refurbishments, and local events, ensuring timely and safe execution, stock management, security, and health & safety compliance. Financial Management (5%): Partner with the Regional Director and Finance Director to plan and manage Retail Operations expenses for Kuwait/Qatar, providing reporting and analysis. IT Support Coordination (5%): Liaise with Regional IT teams for local retail and office support, including hardware procurement and system setups. Qualifications: Required: Strong business acumen, management, and organizational skills. Acute attention to detail. Strong written and verbal communication skills in English (near fluent). Proficiency in Microsoft Office (Outlook, Excel, Word). Previous 'Line Management' experience.